Shipping policy
Shipping Policy
- Pink Rabbit Adult Boutique (“Pink Rabbit”, “we”, “us”, “our”) offers shipping to customers within Australia. We use reputable shipping carriers to deliver our products. Shipping fees and estimated delivery times are provided at checkout.
- Delivery Times: Delivery times depend on the shipping method selected and the recipient's location. Delivery times provided are estimates and are not guaranteed. Pink Rabbit is not responsible for any delays caused by shipping carriers.
- Shipping Fees: Shipping fees are based on the weight of the order and the shipping method selected. The shipping fee will be displayed at checkout before the customer confirms their order.
- Order Processing: Orders are processed within 48 hours of receipt, excluding weekends and holidays. If an item is out of stock, we will notify the customer and provide an estimated delivery date.
- We acknowledge the significance of privacy and take steps to ensure that all deliveries are packaged in a manner that does not reveal the contents or any association with Pink Rabbit Adult Boutique.
- Delivery Method: We use Australia Post and other reputable shipping carriers. Delivery is usually made during business hours and requires a signature upon receipt. If the recipient is not available to sign for the delivery, the carrier may leave a notice and the customer will need to arrange for redelivery or pick up from the carrier's depot.
- Orders with delivery information as specified in the "Delivery Details", “Shipping information” or similar section during checkout and collected by our courier will be considered as successfully delivered by us. The customer will be responsible for any additional fees incurred due to undeliverable, returned, failed delivery. attempts, incorrect address or other reasons that are the customer's fault, including re-delivery fees.
By placing an order with Pink Rabbit Adult Boutique, customers agree to the terms of this Shipping Policy.