Shipping policy

Shipping Policy

1. Pink Rabbit Adult Boutique (“Pink Rabbit”, “we”, “us”, “our”) offers shipping to customers within Australia. We use reputable shipping carriers to deliver our products. Shipping fees and estimated delivery times are shown at checkout.
2. Free Shipping: Shipping is free on all orders over $69, Australia-wide.
3. Shipping Fees: Orders under $69 ship by Express for a flat $4.99. The shipping fee is shown at checkout before you confirm your order.
4. Delivery Times: Express delivery usually arrives in around 2 days, and up to 8 business days to remote areas. Delivery times are estimates and are not guaranteed. Pink Rabbit is not responsible for delays caused by shipping carriers.
5. Order Processing: Orders are processed within 48 hours of receipt, excluding weekends and holidays. If an item is out of stock, we will notify the customer and provide an estimated delivery date.
6. Discreet Packaging: Every order ships in plain, unbranded packaging. Nothing on the outside shows the contents or any link to Pink Rabbit Adult Boutique. See how we pack your order.
7. Delivery Method: We use Australia Post and other reputable shipping carriers. Delivery is usually made during business hours. No signature is needed on delivery.
8. Orders with delivery information as specified in the "Delivery Details", “Shipping information” or similar section during checkout and collected by our courier will be considered as successfully delivered by us. The customer will be responsible for any additional fees incurred due to undeliverable, returned or failed delivery attempts, incorrect address or other reasons that are the customer's fault, including re-delivery fees.

By placing an order with Pink Rabbit Adult Boutique, customers agree to the terms of this Shipping Policy.